At SGA, our primary focus is always client satisfaction. No matter how big or how small a project is, we believe in whole-heartedly listening to and understanding our clients’ needs and consistently exceeding their expectations. This means being more than technically competent, it means we continually strive to proactively anticipate our client’s needs every step of the way.
This attention to detail and desire for client satisfaction is reflected in the work we do every day. Our processes are based on this philosophy, because it works. Our clients work with us because of this philosophy, and they stay with us because of our ability to deliver it. We take great pride and satisfaction in celebrating our clients’ successes – the achievements of our clients are how we know we’ve done our job.
For more than 20 years, SGA has worked on thousands of projects nationwide, worth billions of dollars in construction. And we’ve worked in countless different jurisdictions, serving many different types of businesses. From health & wellness providers to national retail chains, our clients know they can rely on us to deliver consistent, professional, quality results.
Our partnerships extend far beyond simple architectural services – we’ve been integral in pioneering the prototype design model, and we excel at designing, implementing and maintaining national building programs. SGA has extensive knowledge relating to each step in the process of getting your doors open.
We know our clients expect excellent service with quick turnaround time and reliable results, all with exceptional value. We believe in frequent communication to keep our clients informed of our progress, as well as to avoid surprises. To do this, we’ve created a team dedicated to proactive problem solving and managing complex schedules.
Developing and maintaining long-term relationships with clients is one of our firm’s most important goals, and we know that providing excellent customer service is key to making that happen. Let us help you make your opening grand.