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We’re excited to announce that SGA Design Group has been ranked #9 on Building Design+Construction’s list of the Top 100 Shopping Mall, Big Box Store, and Strip Center Architecture/ Engineering Firms for 2024.
This national recognition highlights SGA’s continued leadership in the retail architecture sector and reflects our long-standing commitment to innovation, quality, and client success in large-scale commercial design.
We’re proud to be trusted by some of the most recognized retail brands and developers in North America, and this award is a testament to the dedication and talent of our entire team.
Thank you to our clients and partners for your continued confidence in SGA. We’re honored to help shape the future of retail environments – one project at a time.
We’re proud to share that SGA Design Group was ranked on the 2025 Hot Firm List by Zweig Group! This prestigious list recognizes the 100 fastest-growing architecture, engineering, and construction (AEC) firms in the United States and Canada. Rankings are based on a combined score of percentage and dollar amount revenue growth over a three-year period.
This recognition reflects SGA’s continued strength, growth, and resilience in the AEC industry. We want to extend a heartfelt thank you and congratulations to the incredible clients and team members who have helped make this possible. And congratulations to all the other outstanding firms on the list, we’re excited to continue the momentum together and make a lasting impact.
We’re honored to be included in this year’s Hot Firm List and look forward to continued success with our partners and clients.
As SGA Design Group marks its 30th anniversary in the design industry, we’re proud to announce our inclusion in the Engineering News-Record (ENR) Top 500 Design Firms of 2025. This annual list highlights the top U.S. design firms based on revenue, and we’re honored to be recognized among some of the best.
Over the past three decades, SGA has become a leading retail architectural firm in the U.S., specializing in high volume programs for the retail, health & wellness, and industrial markets. From architectural prototype development to construction administration, we can assist with all stages of the design process.
With licenses in all 50 states and more than 7,000 completed projects, our team is well-versed in every aspect of retail design. This includes the latest industry trends such as online grocery pickup adaptations, self-checkout innovations, and cold storage solutions and robotics system integration for warehouse and distribution centers.
SGA Design Group is headquartered in Tulsa, Oklahoma, with additional offices in Bentonville, Arkansas, and Oklahoma City, Oklahoma and employees in 11 states.
If you’re looking to grow your career with a top-ranked firm, we invite you to explore opportunities on our careers page.
SGA Design Group’s Eric Miller, AIA, NCARB, RRO was awarded with the AIA Oklahoma Distinguished Service award for 2025. The AIA Oklahoma Honor Awards Program recognizes individuals and organizations within and outside the profession of architecture who share its commitment to the quality of life in Oklahoma. The program recognizes exceptional members like Eric for their distinguished leadership in several categories.
Eric Miller’s journey with the American Institute of Architects (AIA) began in 1986 when he attended his first National AIA conference. Over the past 40 years, his involvement has deepened, with him serving in a variety of roles within the organization. From volunteering at registration tables for local conferences to holding leadership positions on the AIA Eastern Oklahoma Board of Directors—including Director, Secretary, and President—Eric’s dedication to the AIA is evident. Currently, he serves as the Secretary of the AIA Oklahoma State Board and has also contributed to the AIA Membership and Oklahoma AIA Advocacy boards.
What truly sets Eric apart is his passion for the health, safety, and welfare aspects of architecture. He has been an active participant in the Better Blueprint for Oklahoma program, which promotes a zero-carbon impact, resiliency, and a healthier, more equitable built environment. Eric has also been a strong advocate for disaster preparedness, dedicating years of his time to developing tornado and disaster recovery training in Oklahoma. His work clearly demonstrates his commitment to using architecture to positively impact his local community.
In addition to his regular work as an architect, which often involves traveling nationwide to inspect buildings at various stages of disrepair and renovation, Eric consistently makes time to give back to his professional community. Volunteers like him are the driving force behind successful programs like Canstruction and Paws Palace, and his efforts continue to inspire the next generation of architects.
The Cowboy100 just recognized SGA Design Group as the 60th fastest growing company on their top 100 list for 2025. This award celebrates the business and leadership achievements of OSU graduates and honors OSU alumni-owned and led businesses while raising funds for OSU’s Riata Center’s student programs. This recognition highlights the firm’s entrepreneurial success and impact on both OSU and the broader community.
SGA Design Group has benefited greatly from the outstanding leadership of several Oklahoma State University graduates in recent years. Christopher Goble, is our current President and CEO, and two Principals, Virginia Hart and Travis Hager, are also graduates of the program.
Chris graduated from OSU’s College of Engineering, Architecture and Technology in 1986 with a five-year Bachelor of Architecture professional degree. He is a LEED Accredited Professional, a member of the American Institute of Architects, NCARB certified and licensed to practice architecture in multiple states across the U.S.
Chris grew up in Tulsa and identified OSU as the pathway to pursue his dream of becoming an architect. Chris applied and was accepted in 1981 and upon graduation from OSU, as part of the first class of students in the five-year undergraduate program, Chris returned home to Tulsa and begin his architectural career. He joined BSW in May of 1986 and grew his early career skills focusing mainly on national retail design, prototype development and volume building construction documentation working with the largest retailers in the country. Chris sat for and passed the licensing exam on the first attempt and obtained his Oklahoma Architectural license in 1989. After eight years with BSW, Chris joined Selser Schaefer Architects to focus on medical and corporate client work.
Chris later joined Taylor Scott Architects (TSA), a small start-up architectural firm in September of 1996. On Jan. 1, 2001, Chris became a shareholder and partner at TSA. In 2004, TSA would become Scott & Goble Architects and in October of 2011 became SGA Design Group, P.C. Chris became the majority owner and has served as the President, CEO & Secretary of SGA Design Group, P.C. since Jan. 1, 2008. During his leadership tenure, SGA added businesses to its organization including GreenLight 360, GreenLight Native and Renaissance Architecture.
In service to OSU, Chris was a member of the CEAT Strategic Advisory Council with former Dean Paul J. Tikalsky, in 2014.
Virginia Hart, a Principal at SGA graduated from Oklahoma State University’s College of Engineering, Architecture and Technology in 1994 with a five-year Bachelor of Architecture professional degree. She is a Legacy LEED Accredited Professional, a member of the American Institute of Architects, NCARB certified and licensed to practice architecture in multiple states across the U.S. Virginia joined SGA in 1997 and has been involved in multiple client programs over the years.
Virginia has stayed involved with the School of Architecture in several ways since graduation. She has served as a crit during various stages of projects for students. She has served as a professional mentor to teams in the integrated design studio and has served on the Professional Advisory Committee since 2019.
Principal Travis Hager, a graduate of Oklahoma State University with a NAAB-accredited Bachelor of Architecture degree, first joined SGA in 2001. After spending nine years practicing architecture in South Carolina, he returned to SGA in 2012. With over 25 years of experience, Travis has worked on a diverse range of projects, including higher education, K-12 schools, senior living, religious facilities, residential designs, and retail spaces. He is licensed in multiple states and holds a LEED Accredited Professional designation with a BD+C Specialty. Additionally, Travis has earned a Post Disaster certification from CAL-OES.
One of Travis’s notable achievements is leading the development and implementation of the Market Fulfillment Center (MFC) program. His team provided solutions for this multi-site initiative, which included new expansions and interior modifications to existing retail facilities that remained operational. Travis and his team reached key milestones, from concept to construction completion, coordinating across multiple disciplines such as MEP, FP, structural, refrigeration, and automation. He also pioneered the use of clash detection software (Navisworks) and improved BIM management practices within the firm.
Travis excels at managing high-volume site-adapt retail programs, including remodels, expansions, and special projects. His focus on pickup and last-mile delivery solutions has made him a valuable asset to the SGA firm, ensuring projects meet both operational and client needs.
In the 30-year history of SGA Design Group, OSU leadership was instrumental in building a small regional firm into the largest architectural firm in Tulsa with three total offices and staff located in 11 states across the U.S. SGA has completed work in all 50 states and has long-standing client relationships with some of the largest retailers in the world. SGA Design Group and its affiliated businesses currently employ over 140 people and within those businesses, there are 24 graduates from OSU. In addition, SGA employs 28 licensed architects, 32 Architectural interns, eight NCIDQ Interior Design Interns and several part time architectural interns that are still attending school.
We’re thrilled to announce that SGA Design Group has earned the 13th spot in the prestigious Building Design + Construction Top 140 Retail Architecture Firms of 2024 rankings, which celebrates the top retail architecture firms worldwide! This recognition is a testament to the hard work, creativity, and dedication of our team of employees and consultants, as well as the trust our clients place in us to bring their visions to life.
The annual report highlights the top-performing architecture firms based on design revenue. Earning a spot among these industry leaders is a great honor for us, and we’re proud to be recognized for the projects we’ve completed and the values we uphold.
At SGA, our mission has always been to deliver innovative, sustainable, and client-focused design solutions that enhance communities and positively impact people’s everyday lives. Ranking 13th out of the top 140 retail firms reflects our team’s commitment to driving that mission forward, even in a highly competitive and evolving industry.
We couldn’t have achieved this milestone without our dedicated staff, talented collaborators, and valued clients. We are grateful for the opportunities to contribute to meaningful projects that make a lasting difference in the built environment.
As we look ahead, we remain inspired and excited about the future. Our focus will continue to be on delivering top-tier designs, fostering strong partnerships, and pushing the envelope on creative, sustainable solutions for every project.
Thank you to Building Design + Construction for this recognition, and to everyone who has supported SGA along the way. Here’s to reaching new heights in the years to come!
In the ever-evolving landscape of architecture and design, staying ahead of the curve is crucial. At SGA Design Group, we pride ourselves on embracing innovative technologies that enhance our workflow and improve project outcomes. One such advancement has come from our partnership with GreenLight 360, a leading laser scanning and as-built consultant. Together, we’re redefining our architectural processes, and the impact has ben profound.
The Power of Laser Scanning
Laser scanning technology has transformed how we capture and utilize building data. By providing precise measurements and detailed 3D representations of existing environments, laser scanning eliminates the guesswork that can often plague traditional surveying methods. GreenLight 360 specializes in this technology, offering a comprehensive suite of services that seamlessly integrate with our architectural workflows.
Enhancing Accuracy and Efficiency
One of the most significant impacts of GreenLight 360’s services is the dramatic increase in accuracy. Traditional measurement techniques can be time-consuming and prone to human error. With laser scanning, we receive highly accurate data that is crucial for designing and planning. This accuracy translates into fewer revisions and changes during the construction phase, ultimately saving time and resources. Additionally, this saves money for the client due to a reduction in change orders resulting from inaccurate as-builts.
Moreover, the efficiency gained from this technology allows our architects to focus more on creative design rather than spending excessive hours on data collection and interpretation. The ability to visualize projects in 3D from the outset provides a clear roadmap for our teams, leading to quicker decision-making and more seamless communication.
Streamlining Collaboration
GreenLight 360 has also enhanced our collaborative efforts. By providing detailed 3D models, virtual tours, and point cloud data, all stakeholders—architects, engineers, and contractors—can visualize the project in its entirety. This shared understanding fosters better communication and minimizes the chances of misalignment between teams.
The ability to analyze a project from multiple angles and perspectives encourages more innovative solutions and enhances problem-solving capabilities. This collaborative spirit not only improves workflow efficiency but also results in a more cohesive final product.
Reducing Costs and Risks
One of the most compelling benefits of integrating laser scanning into our architecture workflow is the potential for cost savings. By identifying issues early in the design process, we can mitigate risks and reduce the likelihood of costly changes during construction. GreenLight 360’s accurate scans provide valuable insights that help us anticipate challenges before they arise.
Additionally, the ability to perform virtual site visits and analyses reduces our initial time in the field when scoping the project and collecting info, further reducing travel costs and time spent onsite. This is especially advantageous in today’s fast-paced environment, where agility and responsiveness are key.
Continuous Improvement
The collaboration between SGA and GreenLight 360 represents a significant step forward in our architectural workflow. By harnessing the power of laser scanning technology, we’re not just improving our processes; we’re enhancing the quality of our projects, fostering collaboration, and paving the way for a more efficient and effective future.
As we continue to explore new technologies and methodologies, we are excited about the possibilities that lie ahead. With partners like GreenLight 360, we are confident that we can achieve greater heights in architectural innovation, ultimately delivering exceptional value to our clients and communities. Stay tuned for more updates as we embark on this journey of transformation!
SGA Design Group is proud to be recognized as a 2025 Exemplary AIA Oklahoma AXP Friendly Firm! The award is given by the AIA Oklahoma chapter and recognizes firms that go above and beyond to help intern architects advance in their career through leadership opportunities and assistance throughout the licensure process. Our summer interns and intern architects receive hands-on education and experience at SGA to provide them with the tools necessary to achieve their licensure, which eventually benefits both the interns and the firm.
SGA currently has over 35 intern architects who are associate members of the AIA and maintain NCARB records paid for by the company. Study resources and a mentor are provided to intern architects to help them pass the Architect Registration Examination® (ARE). SGA also covers testing fees for all six sections of the ARE and will pay to maintain your license in your base state once earned.
We value and support our employees at every level throughout their careers and believe in mentoring our staff, and supporting them in their pursuits of professional goals. If you’d like to learn more about our current career opportunities, visit our careers page.
Walk into a supermarket today and you’re faced with 31,704 items to choose from.[1] That number sounds overwhelming, yet grocery chains and retail architects make it simpler than ever to cross items off your shopping list. Easy-to-navigate stores, e-commerce, retail media, integrated apps, self-checkout, checkout-less stores, express delivery and pick-up service are just a few of the salient features that contribute to enhanced customer experience and retail design for grocery stores in 2024.
Over the past 50 years and before, the shopping experience and retail architecture have evolved with economic, technological, and social trends. And that evolution has shaped the reimagination of the retail design experience. As retail architects, we’re interested in not only how we got here, but where we’re going.
Let’s start with how we got here.
Postwar Proliferation of Supermarket Architecture
After World War II, the construction of supermarkets exploded across America. Food production advancements, the popularization of home refrigerators and suburban development allowed families to more effectively store perishable food at home.[2] Supermarkets proliferated to meet the demand. In the postwar years, large supermarkets, while comprising only 5% of all food retail outlets, reported nearly half the sales volume. As a result, many smaller independent grocery stores shuttered.[3]
1960s and Grocery Store Architecture Design
With the 1960s came a renaissance in grocery store architecture. Standardized retail architecture designs previously used were repurposed and refined. Chains like A&P created colonial-themed stores, while others like Safeway incorporated recognizable glass arches into their retail architecture designs.[4] The nation flourished economically in the 60s, and Americans demanded a more diverse array of items in grocery stores. To compete with the burgeoning fast food industry, many supermarkets expanded retail grocery designs to include delicatessens and bakery departments. Many also widened the array of products and services offered and focused more on quality.[5]
Grocery Store Architecture and Technology in the 1970s
The 1970s witnessed the rise of technology in grocery retail experience. During this period, the Universal Product Code (UPC) was introduced — an innovation that directly impacted planning supermarket design in retail architecture by allowing grocers to precisely estimate how much stock of a particular product was required. Another significant retail breakthrough followed in 1974 with the checkout scanner.
Due to economic stagnation in the 70s, little attention was given to retail architecture, customer experience and grocery store design. An overall spartan aesthetic, including austere grocery store displays, minimalist food department layouts, metal shelving and cartoned goods contributed to the image that the grocery chain was saving the customer money. At the same time, supermarkets began promoting discounts and competing fiercely on price. This price slashing was another reason supermarkets focused less on retail design and customer experience, and more on offering consistently low pricing. In addition, the late 1970s witnessed the appearance of the wholesale club, a format that included bulk and retail offerings.[6]
1980s: Food, General Merchandise and Pharmacy Items Under One Roof
With the economic recovery in the 1980s, supermarket chains built massive retail architecture spaces to draw customers.[7] In 1988, Walmart, who previously focused primarily on general merchandise, opened its first supercenter store — marking the company’s entrance into the grocery arena. Soon, other general merchandisers like Kmart and Target followed suit.[8] The supercenter format allowed retailers to offer food, general goods and pharmacy items in one place.
1990s and Grocery Retail Architecture Formats
By the mid-1990s, supermarkets had taken on a wider variety of formats. The Food Institute identified 14 unique store types that materialized at this time, including conventional supermarkets, superstores, super warehouse stores, wholesale clubs, mini-clubs, convenience stores and supercenters.
Conventional supermarkets were categorized as stores with 9,000 items or more and included a deli and bakery. These stores comprised 26% of the industry’s total volume in the mid-90s, while, just a little over a decade prior, they accounted for more than 50% of the industry’s total volume. Superstores, which were slightly larger than a conventional supermarket, were classified as stores with at least 30,000 square feet in architectural space and offered more than 14,000 items. Larger, super warehouse stores spanned an average of 100,000 square feet.
Wholesale clubs were classified as 90,000 square foot stores who specialized in retail and wholesale, and mini clubs at about half the size carrying about 60% as many items as their larger counterparts. On the smaller side, convenience stores were characterized as shops, often attached to gas stations, offering a selection of everyday grocery items, general merchandise and hot food to go.
Then there was the supercenter, averaging 150,000 square feet with 40% of its space dedicated to grocery items — a format that would serve as a vehicle for growth in the retail grocery industry.
Grocery Retail Design And Architecture Trends 2000-2018
By the turn of the millennium, Walmart, with the supercenter retail design format and grocery selection, emerged as the nation’s largest retailer. In 2000, the retail giant had 11.1% of U.S. grocery industry sales across 800-plus supercenters.[9]
Simultaneously, grocery stores increasingly turned to sustainable architecture design. According to the Food Marketing Institute’s 2007 Facts About Store Development report, more grocery retailers had embraced sustainable designs and architecture. 21.6 percent of participants reported green building as a goal for their organizations, and 58.5 stated their organizations were considering green building options.[10]
Additionally, more emphasis was placed on streamlining the checkout process through self-checkouts. To shed some light on the increase in popularity, 6 percent of supermarkets in the U.S. provided self-checkout lanes in 1999; by 2007, 95 percent offered them.[11] In 2013, Walmart installed 10,000 self-service kiosks in stores across the country. [11]
Impacts of COVID on Grocery Retail Design
Trends in Grocery Retail Design stayed fairly consistent through the decade from 2010-2020. Most of the focus for that period was on building consumer confidence in e-commerce options for online shopping, in-store pickup, and at home grocery delivery. Trends in retail design were focused toward fulfillment options and developing new customer experiences in an effort to maintain market share as consumers were slowly spending more of their income on food service (restaurants, school, hospitals). Until March 2020, consumer spending on grocery and food service had reached near equality.[13]
In March 2020, COVID-19 changed the landscape for retail. In response to social distancing requirements, occupancy limitations, and cleaning guidelines, consumers shifted toward eating at home and stocked up on groceries and supplies, boosting sales significantly over the prior year.[14] COVID ushered in the disappearance of 24 hour stores,[15] as well as a resurgence in one-stop shopping. Respectively, these were in response to cleaning/sanitization recommendations from the CDC and efforts to minimize touchpoints with other people.
Over the two years of the pandemic, grocery retailers continued to see an increase in their market share versus food service, and the industry saw a shift in retail offerings to compete directly with food service vendors, which included prepackaged options, hot and cold bars, or even made to order stations. [16] This change in focus continued after COVID restrictions loosened, and has potentially significant impacts on refrigeration systems as well as other aspects of store design.
COVID also brought a stronger focus to contactless shopping, such as online ordering and store pickup,[17], which in turn increased the need for local product storage. This need has been met by many grocery retailers through micro-fulfillment centers (or MFCs). Micro-fulfillment centers are small, sometimes highly automated storage centers that can fulfill e-commerce orders as well as local store pickups.[18] Rather than building large remote distribution centers, retailers shifted to MFCs, often attached to existing retail locations either in the form of reallocation of already available space, or expansion of existing buildings to provide more storage.[18]
Post-COVID Direction
Many of the developments which were initiated or accelerated by the pandemic have continued into the mid 2020s. Fresh and/or prepackaged meal offerings continue to expand, MFCs and automation remain a strong focus for many grocery retailers, and e-commerce continues to be a growth vehicle for many operators.
A main focal point for many companies has been omnichannel; consolidating e-commerce and in-store shopping into a single unified approach rather than seeing them as separate avenues. Omnichannel allows retailers to connect with digitally focused consumers through all phases of their experience.[19] Associated with, but separate from, the omnichannel effort, 2022 saw the emergence of retail media as a method for grocers to connect to shoppers and maintain competitiveness in the industry.[19][20] This trend will increase the in-store digital experience with digital screens, interactive kiosks and expanded in-store app capabilities.[20]
Small format stores have also been taking shape. Shoppers have begun shifting toward more frequent, shorter duration trips, and grocers such as Whole Foods and Schnucks have responded with smaller stores, which enable a quicker and more personalized shopping experience, while also minimizing operating costs.[21]
Current and Future Trends
While the above directions are continuing to develop, some other trends are also beginning to have an impact. One such is accelerated implementation of artificial intelligence (AI). Largely used on the operations side for some time, AI and machine learning have been transforming inventory management, demand forecasting and pricing, supply chain optimization, analytics, and labor forecasting. Current efforts are becoming more customer-facing, with a variety of grocers implementing a variety of AI-powered augmented reality (AR).[22] Future uses of AI may also be paired with self-checkout technologies for image recognition, shrink reduction, more accurate product identification, streamlining checkout process, and reducing frequency of “miss-scans.”[23] Many retailers, such as Amazon Go and Sam’s Club are also exploring cashierless automated payment technologies, allowing customers to select their products and exit without going through a checkout.[24]
Over the next few years, we anticipate a continued emphasis on micro-fulfillment, and a strong focus on improving customer experience, with new technology being integral to those efforts. Retail media and AR opportunities will drive a lot of experiential changes, but retail architecture will also heavily influence the overall experience by providing interesting spaces that keep the consumer engaged and aid grocers in maintaining relevance through (or despite) current trends.
At SGA, keeping up with emerging customer shopping habits and technological advancements helps our clients grow. Essential components of retail design, such as clear signage, fixture layouts, quality lighting, and materials are extremely important. We bring value not only to these aspects of retail design and architectural planning, but also in planning considerations for micro-fulfillment, grocery pick-up, self-checkout, and facilitating co-partnerships with third party retail businesses to complete customer orders. Clients across the country rely on our understanding and experience in grocery retail design and architecture to bring value to their projects from start to finish.
Contact us to share more about your current project here
References:
[1] Supermarket Facts. (n.d.). Retrieved March 20, 2018, from https://www.fmi.org/our-research/supermarket-facts
[2] Mayo, J.M. 1993. “The American Grocery Store: The Business Evolution of an Architectural Space.” Westport, CT: Greenwood Publishing Group, Inc.: 77-233.
[3] Grocery and Supermarket. (2003, September 15). Retrieved March 20, 2018, from http://adage.com/article/adage-encyclopedia/grocery-supermarket/98499/
[4] Groceteria. (2018, February 18). A Quick History of the Supermarket. Retrieved March 20, 2018, from http://www.groceteria.com/about/a-quick-history-of-the-supermarket/
[5] Mayo, J.M. 1993. “The American Grocery Store: The Business Evolution of an Architectural Space.” Westport, CT: Greenwood Publishing Group, Inc.: 77-233.
[6] Structural Changes in Food Retailing: Six Country Case Studies. (2009, November). Retrieved March 20, 2018, from https://www.aae.wisc.edu/fsrg/publications/Monographs/!food_retailingchapter7.pdf
[7] Grocery and Supermarket. (2003, September 15). Retrieved March 20, 2018, from http://adage.com/article/adage-encyclopedia/grocery-supermarket/98499/
[8] Mayo, J.M. 1993. “The American Grocery Store: The Business Evolution of an Architectural Space.” Westport, CT: Greenwood Publishing Group, Inc.: 77-233.
[9] Grocery and Supermarket. (2003, September 15). Retrieved March 20, 2018, from http://adage.com/article/adage-encyclopedia/grocery-supermarket/98499/
[10] (n.d.). Retrieved March 20, 2018, from https://www.fmi.org/newsroom/news-archive/view/2008/04/01/fmi-facts-about-store-development-2007-retailers-design-build-and-remodel-with-sustainability-in-mind
[11] DePillis, L. (2013, October 09). Forget the haters. Grocery self-checkout is awesome. Retrieved March 20, 2018, from https://www.washingtonpost.com/news/wonk/wp/2013/10/09/forget-the-haters-grocery-self-checkout-is-awesome/?utm_term=.b80fe0a97794
[12] Thibodeau, P. (2013, January 16). Walmart, jobs and the rise of self-service checkout tech. Retrieved March 20, 2018, from https://www.computerworld.com/article/2494214/retail-it/walmart–jobs-and-the-rise-of-self-service-checkout-tech.html
[13]http://s2.q4cdn.com/056532643/files/doc_financials/2016/annual/2016-Annual-Report-PDF.pdf
[14] Weise, E. (2018, January 22). Amazon opens its grocery store without a checkout line to the public. Retrieved March 20, 2018, from https://www.usatoday.com/story/tech/news/2018/01/21/amazon-set-open-its-grocery-store-without-checkout-line-public/1048492001/
[15] Catherine Douglas Moran, “How Grocers Are Promoting Value Among Their Foodservice Offerings”, Grocery Dive, January 31, 2024, from https://www.grocerydive.com/news/how-grocers-promote-foodservice-value/705114/
[16] Jason Bodner, “The End of the 24-Hour Business”, Brownstone Research, from https://www.brownstoneresearch.com/unpublished/the-end-of-the-24-hour-business/
[17] Bill Aull, Becca Coggins, Sajal Kohli, and Eric Marohn, “The State of Grocery in North America”, McKinsey & Company, May 18, 2022, From http://www.mckinsey.com/industries/retail/our-insights/the-state-of-grocery-in-north-america-2022
[18] Brittain Ladd, “Is Micro-Fulfillment the ‘Next Big Thing’ in Retail?”, Forbes, July 22, 2022, from https://www.forbes.com/sites/forbescommunicationscouncil/2022/07/22/is-micro-fulfillment-the-next-big-thing-in-retail/
[19] Grocery Dive Staff, “8 Trends That Will Shape the Grocery Industry in 2024”, Grocery Dive, January 9, 2024, from https://www.grocerydive.com/news/8-trends-shaping-grocery-industry-2024-omnichannel-ecommerce-store-experience/703824/
[20] Peyton Bigora, “Retail Media to Elevate In-store Grocery Experiences in 2024, Experts Say”, January 29, 2024, from https://www.grocerydive.com/news/grocery-retail-media-instore-experiences-2024/705643/
[21] Neha Ghai, “The Small Format Revolution: Shaping the Future of Grocery Retail “, Grocery Doppio, November 15, 2023, from https://www.grocerydoppio.com/articles/the-small-format-revolution-shaping-the-future-of-grocery-retail
[22] Luke Martin, “Reimagining Retail: The Rise of Augmented Reality”, Retail Insight Network, April 23, 2024, from https://www.retail-insight-network.com/interviews/reimagining-retail-the-rise-of-augmented-reality/?cf-view
[23] Elie Y. Katz, “Skip The Line: The Rise Of Self-Checkout And What It Means For You “, Forbes, April 1, 2024, from https://www.forbes.com/sites/forbesbusinesscouncil/2024/04/01/skip-the-line-the-rise-of-self-checkout-and-what-it-means-for-you/
[24] Hazal Simsek, “Top 11 Checkout Free Stores and Solution Providers in ‘24”, AIMultiple Research, May 23, 2024, from https://research.aimultiple.com/checkout-free-stores/
On May 6, 2024, a violent EF4 tornado hit Bartlesville, Oklahoma around 9:45 pm. At 10:00 am the next morning, a representative from Lowe’s Home Improvement Store reached out to us at SGA Design Group and requested that we perform an assessment of the damage at their impacted location. One of our firm Principals was already in the area, and able to meet with consultants from Wallace Design Collective on site later that same day.
A facility risk management assessment on the roof and building systems was conducted. Their findings determined that the damage impacted only the gutter and roof, and the building needed minor repairs. After we conveyed the information to the client, they were able to manage these superficial repairs.
When retail locations reopen quickly after a disaster, especially stores where needed supplies can be purchased by the community, they help a town heal from tragic events at a faster pace. We are always mindful of first responders and those processing recent events when we visit storm impacted locations and hope to support them through our rapid response.
At SGA, we appreciate that our clients trust us to perform emergency and specialized project requests whenever the need arises. Our clients appreciate our professionalism and fast response time in critical situations like these. If you’d like to build a relationship with a top retail design firm, please reach out via the contact form on our website to get the conversation started.